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Channel: Patient Engagement – The Galen Healthcare Solutions Blog

HIMSS17 Briefing: More of the Same or Something New?

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Precision Medicine, Genomics, and Cybersecurity were front and center at HIMSS17; Providers and HCOs are increasingly embracing the Cloud The HIMSS Conference and Exhibition is always a good barometer of the healthcare industry’s current state and direction. Attendance at this year’s show was slightly up from last year, to 42,287 people. However, as Former CMS Acting Administrator Andy Slavitt pointed out, where are the users of the products? And more importantly, where are the patients? For full play-by-play analysis, no entity can hold a candle to the thorough and thoughtful coverage that the team at HIStalk provides: Day 1 Day 2 Day 3 Day 4 As the summaries and reflections on HIMSS17 roll out, these are a few that stand out in the crowd: We are officially in the post-Meaningful Use (MU) era and a much-needed reassessment is taking place —..

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Patient Engagement Technology: Breaking through the Healthcare Landscape

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Looking at Salesforce Health Cloud, a patient relationship management solution Current electronic health records vendors and other healthcare technology systems are lagging behind in terms of building relationships with their “customer,” the physicians using their products and the patients who they treat, including the ability to use these technologies for patient engagement. A common goal among healthcare technologies is the improvement of the patient experience. But there has yet to be a patient engagement technology that has truly broken through the healthcare landscape to make that change. Salesforce, the company behind the world’s top customer relationship management (CRM) solution, provides cloud-based marketing, sales, and service applications across all industries. It’s one of the most successful platforms in the IT industry, with a vast network of developers and partners delivering applications built on the application ecosystem of its core CRM offering. Salesforce officially entered the HIT..

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Top 10 Impressions from NEHIMSS 2017 Spring Conference

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Last Thursday, the New England HIMSS Chapter gathered at Gillette Stadium, home of the 5 time Superbowl Champion New England Patriots, for it’s Annual Spring Conference. The day provided insights, technology, strategy and networking. The theme for the conference was “Innovation: The Key to a Transformed Health System,” and topics for the day included: The Power of Empowering Patients Through Mobile Technology Big Data Interoperability: Connecting Administrative, Clinical, and Patient-Generated Data Innovations in Care Delivery Below are the top takeaways and impressions from the event: 1. To achieve transparency & trust in healthcare, we need to insulate patients from the logistics. Need to hide the logistics of healthcare. Hide the dirty laundry. Enhance #PatientExperience #NEHIMSS17 pic.twitter.com/yAflh937dF — Justin Campbell (@tjustincampbell) May 11, 2017 2. To achieve simplification in healthcare, we should collect only the data we need. How does healthcare collect..

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Clinical Accuracy and the Human Connection: EMRs, Patient Face Time & Bedside Manner

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We all know the scene – you’re sitting around to eat, whether with friends, family, or colleagues in the break room – and everyone is staring at the nearest digital screen, and normally the one in their hands. Even when there is minimal conversation occurring amongst the people in this situation, no one is engaging with one another. Everyone is heads down, in their own little social media universe, or crushing candies like a mad man. Even on those occasions when a group of people are engaging with one another, and one person goes heads down to look up something relevant to the conversation, it’s hard not to feel a little bit like they’ve unplugged from the rest of the group. So how does that reality impact the quality and feel of our healthcare, now that EMRs are the standard..

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Top 7 #PopHealthIT Questions to Ask PHM Vendors at #HIMSS18

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On the eve of HIMSS18 and the highly anticipated release of the seminal Chilmark Research PHM Market Trends Report, we thought it would be beneficial to provide a Population Health Management (PHM) primer for those attending the conference in search of what to look out for and what questions to ask. There are a plethora of resources available on the topic, and in fact, HIMSS has neatly packaged PHM conference education and symposium into #PopHealthIT. PHM has many definitions, the most general of which is “the aggregation of patient data across multiple sources to manage the health of a population.” There are just as many commercially available PHM platforms as there are definitions –  those offered by EMR and HIE vendors, those oriented towards payers, and independent solutions facilitating data aggregation, analytics & care management. A holistic PHM solution aggregates..

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Healthcare’s Retail Transformation – Enabling Healthcare Consumerism

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Business as usual – that is traditional hospital cross-subsidies, whereby commercial insurers would subsidize public payers with above-cost pricing – has come and gone. Gone are the days of a price-insulated patient, who sought care with little concern for out-of-pocket payment. Medicare payment innovation, market-based Medicaid reform, and increased commercial market competition have collapsed the cross-subsidy model, with reductions in fee for service payments. As patients are no longer price-insulated, and bear more and more costs, healthcare is transforming to a retail, consumerism market before our eyes. There are a growing number of buyers, with activist employers, and price-sensitive individuals. There is also a proliferation of product options, as broad, open networks transform into narrow, custom networks. Increased transparency has been provided with plan comparison on exchange platforms, and reduced costs for plan replacement have lessened disruption for employers to..

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HIMSS18 CIO Video Interview Trailer

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Over the past several months, we’ve published interviews with healthcare CIOs as we aim to communicate some of their cogent insights and provide valuable stories that help add perspective for healthcare delivery organizations. While at HIMSS18, we had the privilege of speaking with three CIOs – Richard Temple, Vice President / CIO, Deborah Heart & Lung Center, Eric Raffin, CIO, San Mateo Medical Center, and Michael Archuleta, CIO, Mt. San Rafael Hospital – where they shared their thoughts on the state of HealthIT, HIMSS18 impressions, and how they are innovating to improve the patient experience and patient outcomes. This video provides highlights of our discussions. If you are interested in participating in the series and sharing your organizations perspective and successes, please contact us.

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MN e-Health Summit 2018 Re-cap

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The 2018 annual Minnesota e-Health Summit delivered quality education about emerging national and state e-Health initiatives. The Summit provided national, state and local perspectives and stories with practical applications for healthcare delivery organizations. In addition to hearing from internationally recognized e-Health leaders, attendees discussed policy issues, learned about the progress of innovative projects underway in Minnesota, and received progress reports that highlight statewide activities. Moreover, the event provided education to advance e-health, improve health information interoperability, implement health information exchange, as well as build connections for healthier communities. The event was headlined by outstanding keynotes, Dr. Umair Shah, who hit home the importance of leveraging e-health in applying innovation, engagement, & equity for healthier communities; and Liz Salmi, who called on all Minnesota health systems to open clinical notes to all patients. The remainder of the event program consisted of 16 concurrent break-out sessions. Our..

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Health IT CIO Interview Series – Richard Temple, VP/CIO, Deborah Heart and Lung Center

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Over the past several months, we’ve published interviews with healthcare CIOs as we aim to communicate some of their cogent insights and provide valuable stories that help add perspective for healthcare delivery organizations. While at HIMSS18, we had the privilege of speaking with Richard Temple, VP/CIO, Deborah Heart and Lung Center, where he shared his thoughts on the state of HealthIT, HIMSS18 impressions, and how a new system is facilitating interoperability between care settings. In this interview, Richard discusses: How patient-centricity drives organizational initiatives Recent implementation of a new EMR system Physician engagement with IT staff Approach to partnering with consulting groups View the complete series of interviews. If you are interested in participating in the series and sharing your organizations perspective and successes, please contact us.

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HealthIT CIO Interview Series – Harun Rashid, VP of Information Services & CIO, Akron Children’s Hospital

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In this interview, Harun Rashid, VP of IS & CIO, Akron Children's Hospital, discusses physician burnout and efforts underway to evolve the EMR past being a billing system to be more intelligent and allow caregivers to make decisions properly, reducing alert fatigue, and enabling them to focus on the highest risk areas.

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